Flixster – Worst customer service experience ever.

I received SHERLOCK HOLMES: A  Game of Shadows in DVD format as a gift for my birthday.  The package includes an UltraViolet digital copy. The instructions indicate that I should point my browser to ultraviolet.flixster.com/sherlockholmes2 in order to redeem my code for the digital copy. Upon creating a login and entering the redemption code I […]

URL Shortening

URL shortening is a technique on the World Wide Web in which a Uniform Resource Locator (URL) may be made substantially shorter in length and still direct to the required page. This is achieved by using an HTTP Redirect on a domain name that is short, which links to the web page that has a […]

Extreme Poverty

  State County Poverty Rate PR of residents under 18 Median Household Income Mississippi Issaquena 43.3% 60.1% 27,124 Kentucky Owsley 40.1% 54.4% 22,335 Louisiana East Carroll Parish 40.3% 53.7% 25,442 Texas Maverick 39.9% 53.2% 27,710 Alabama Wilcox 39.6% 52.5% 21,611 South Dakota Ziebach 50.1% 52.2% 25,669 North Dakota Sioux 41.3% 51.8% 28,338 Illinois Alexander 31.1% […]

eDiscovery Drama: Ripped from the Headlines

It reads like a vintage John Grisham page-turner: In Mississippi, high-stakes allegations of skullduggery, bribery and secret meetings cost two seasoned attorneys their jobs and, ultimately, their lives. OK, not their lives. That part is made up. But the rest of the story is true. The attorneys do lose their jobs — and e-discovery is […]

eDiscovery Standards

eDiscovery Standards

eDiscovery Standards and Trends The lack of a published set of eDiscovery standards creates a hole in eDiscovery methods. The standards, proposed in Chicago on June 14 at the Seventh Circuit’s Electronic Discovery Committee Workshop on Computer-Assisted Review, would be administered under an organization approved by the American National Standards Institute. At minimum, it would […]

First Follower

If you’ve learned a lot about leadership and making a movement, then let’s watch a movement happen, start to finish, in under 3 minutes, and dissect some lessons: A leader needs the guts to stand alone and look ridiculous. But what he’s doing is so simple, it’s almost instructional. This is key. You must be […]


What people call “Obamacare” is actually the Patient Protection and Affordable Care Act. However, people were calling it “Obamacare” before everyone even hammered out what it would be. It’s a term mostly used by people who don’t like the PPACA, and it’s become popularized in part because PPACA is a really long and awkward name, […]